Gaming should be entertainment — free from pressure and anxiety. lospollos is committed to keeping your gaming experience healthy and enjoyable at all times.
LospollosAt lospollos, we believe gaming can be a genuinely enjoyable experience — when done responsibly. Responsible play isn't just about spending less money. It means understanding your financial situation, setting personal limits, and sticking to them.
Many people in Bangladesh enjoy online gaming as a form of entertainment. However, for some, gaming can spiral out of control. At lospollos, we want every one of our members to stay healthy and happy — gaming should never become a problem in their lives.
That Is Why lospollos We treat responsible gaming not as a box-ticking exercise, but as a core part of our culture. We have built tools that help you stay in control of your own gaming experience.
Our core principles: Gaming should never negatively affect your relationships, work responsibilities, or financial stability — that is the foundation of responsible play at lospollos.
Everyone is different. Some people play once a week, others every day. Both are perfectly fine — as long as it stays within your means. lospollos is here to help you stay in control.
Stay in control — lospollos puts these tools in your hands
You can set a daily or weekly time limit for your sessions on lospollos. When the limit is reached, the system will automatically alert you and end the session if needed. Limits take effect immediately, but increasing them requires a 24-hour waiting period.
Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. To raise a limit, lospollos enforces a mandatory waiting period — so decisions are never made in the heat of the moment.
If you lose more than a set amount, lospollos will automatically pause your gaming session. This tool is designed especially for players who end up losing even more while chasing their losses.
Pause your account yourself for anywhere from 1 day to 6 months. During this period, you will not be able to log in or make deposits. The pause cannot be lifted until the selected period has ended.
If you feel you need a longer break, opt for a permanent or extended self-exclusion. Once active, no bonuses or promotional offers will be sent to you. Contact Support and lospollos will help you unconditionally.
At set intervals, lospollos will remind you how long you have been playing and how much BDT you have spent. These "Reality Check" notifications help keep you aware.
Watch out if you notice any of the following signs
Important: If you notice these signs, don't panic. Seeking help is not weakness — it takes real courage. lospollos is always here for you.
After every loss, the thought "one more game and I'll win it back" is an early warning sign of addiction.
It feels like 1 hour, but 5 hours have passed — this is a common sign of gaming addiction.
When you can't play, you feel irritable, restless, or unable to focus.
You hide or lie about how long you play or how much you spend.
Spending on gaming at the expense of living costs or essential expenses.
Thoughts of gaming keep circling in your mind, making it hard to focus on anything else.
Answer these questions honestly
Instructions: If you answer "Yes" to 3 or more of the questions below, please speak with lospollos Support or consider self-exclusion.
Admitting you have a problem is hard, but it is the first and most important step. Lospollos You won't have to face this journey alone.
Ask yourself honestly. Use the questions above.
Reach out via live chat or email. We will help you without judgment.
Use lospollos tools to take a break from your account.
Talk to family or trusted friends. You don't have to face this alone.
If needed, consult a mental health professional.
If you believe a family member is struggling with a gaming addiction, your role is crucial.
Approach the conversation with concern and care, not criticism or anger. Say "I'm worried about you."
Providing extra money only fuels the addiction further. Cover essential expenses directly instead.
Accompany them on the path to seeking professional counseling. Don't leave them to go through it alone.
Recovery takes time. Change won't happen overnight — be patient and stay by their side.
At Lospollos, we place every player's mental and financial well-being above profit. That is our commitment.
Time limits, spend limits, loss limits, cooling-off periods, and self-exclusion — all entirely in your hands.
Tell us about any issue in Bengali. Our trained support team will assist you with complete confidentiality.
The Lospollos system detects unusual gaming patterns and has our support team reach out whenever necessary.
Opening an account on lospollos is strictly prohibited for anyone under 18. This is enforced through KYC verification.
Lospollos holds certification from international responsible gaming organizations — ensuring full transparency and accountability.
Gaming on Lospollos means safe, healthy entertainment. Set your own limits and enjoy the experience.
Your well-being is our priority · GamCare Certified · 24/7 Support